Quarter to Quarter
Your vehicle will be supplied with fuel. To avoid incurring fuel charges you will need to return it with the same amount of fuel as it had when you collected it. You may be required to leave a fuel deposit reserved on your credit card that will be released when you return your car with the required amount of fuel. Missing fuel will be charged on your return. The price per litre charged by the rental agent may be significantly higher than the price at the local service station. A refuelling charge may also be applicable.
Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.
Child toddler seat: 300 MAD (Excludes tax); On request
Infant child seat: 300 MAD (Excludes tax); On request
GPS: 120 MAD per day. (Excludes tax); On request
Special equipment/optional extras may be requested at the time of booking, but they are not included in the rental price. They are paid in the local currency at the rental desk.
What is your cancellation policy for fully prepaid or part-paid bookings?
- If you cancel 24 hours prior to your pick up, you will be refunded in full.
- If you cancel less than 24 hours in advance, you’ll receive a refund minus MAD557 for fully prepaid bookings or if your online payment is less than MAD557, no refund will be made for your car hire booking.
- If your booking is made less than 24 hours before pick up, the cancellation policy will automatically apply to your booking.
- All cancellations should be made on our online portal and not with the car hire agent. Should you agree to cancel directly with the car hire agent on arrival, you must also inform us of this change to your booking.
- Amending your booking or cancelling optional extras may not be possible less than 24 hours before pick up.
If you purchased our Damage Refund Insurance product and have since decided to cancel your car rental booking, the Damage Refund Insurance will be cancelled automatically.
If you wish to amend or rearrange your booking, the Damage Refund Insurance will initially be cancelled. We will, however, automatically create a new policy for your new booking.
In both cases you will receive an email to confirm the cancellation at the email address you have provided during the online booking process.
Please be aware that if you cancel your policy less than 24 hours before the start of your car hire agreement, no refund will be granted.